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About ITCI
Export Start-Up Kit
Trade Information Database
Regulatory FAQs
Regulatory Database
Training Programs
Q&As for Export Counselors
and Companies
Book - Roadmap To Export Success

 
    What happens if an Account User, a Trade Account Owner, or a Proxy Trade Account Owner does not use the ACE portal during a 45-day period?

    Any Trade Account Owner and/or user who does not access the portal for up to 45 days will lose access to the portal. Access can only be restored by opening up a Trouble Ticket. To restore access, contact the Technology Support Center at 866-530-4172.

    Customs & Border Protection (CBP), Department of Homeland Security
    http://www.cbp.gov/


 
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